Home Artificial Intelligence Introducing Copilot in Microsoft Viva—A brand new solution to boost worker engagement and performance

Introducing Copilot in Microsoft Viva—A brand new solution to boost worker engagement and performance

Introducing Copilot in Microsoft Viva—A brand new solution to boost worker engagement and performance

Constructing on last month’s announcement of Microsoft 365 Copilot,1 we’re excited to announce Copilot in Microsoft Viva, together with the introduction of Microsoft Viva Glint, to assist organizations create a more engaged and productive workforce.

In today’s fast-paced business world, worker productivity is seen as key to driving performance—and that’s definitely true. However it’s vital to keep in mind that productivity alone cannot result in sustained success. In actual fact, relying solely on productivity stifles creativity, limits teamwork, and increases worker burnout. Our latest research2 reveals probably the most successful organizations are those who prioritize each productivity and worker engagement—businesses with an engaged workforce performed twice as well financially in comparison with those with a disengaged workforce.3

With Copilot, Microsoft Viva takes advantage of next-generation AI to speed up this recent performance equation, where engagement and productivity lead to raised business outcomes and success. Copilot in Viva is built on the Microsoft 365 Copilot System, which mixes the facility of huge language models (LLMs) along with your data within the Microsoft Graph and the Viva apps to present leaders a completely recent solution to understand and interact their workforce.

Microsoft Viva

Empower and interact your workforce with next-generation AI and insights in Microsoft Viva.

Drive clarity and alignment across your workforce with Copilot in Viva

While hybrid work has given us more flexibility, it has also made it harder to create clarity and alignment around company and team priorities. In our recent 2023 State of Goal Setting Report conducted by Forrester Consulting, 50 percent of surveyed practitioners stated that having more clarity around their goals gives them a greater sense of purpose and motivates them to work harder. But offering this clarity continues to be a challenge—only 39 percent of practitioners understand organization-level goals.4

Copilot in Microsoft Viva Goals simplifies goal setting by guiding leaders through the strategy of creating objectives and key results (OKRs) in addition to simplifying goal management across the organization. Copilot can suggest draft OKR recommendations based on existing Word documents, reminiscent of an annual marketing strategy or a product strategy paper. Once created, Copilot saves employees time by summarizing the status of OKRs, identifying blockers, and suggesting next steps. Lastly, Copilot can consolidate existing data to generate more comprehensive check-ins so teams can leverage a breadth of data across different sources of truth.

Image of Viva Goals app in Microsoft Teams showing Copilot suggestions for OKRs.

Uplevel communication and equip employees for achievement

Our latest research also suggests that high-performing organizations profit from strong leadership communications and engagement with employees. In the brand new hybrid world, leaders need to attach across distant and in-person employees, encourage and inform them, and create listening engines to evaluate workforce sentiment. In actual fact, 96 percent of leaders say effective communication is probably the most critical skill they’ll need within the 12 months ahead.5

Copilot in Microsoft Viva Engage helps leaders create compelling and provoking posts from easy prompts or trending topics inside workplace communities and storyline conversations. Copilot offers suggestions to personalize messages with options to regulate tone and length and to suggest relevant images, all to assist drive authenticity and engagement. Further, leaders can utilize Copilot to investigate engagement metrics, assess sentiment, and recommend responses.

Image of Viva Engage app in Microsoft Teams showing Copilot suggestions for leadership Q&A.

As well as to making sure great communications, it’s critical that the workforce has the abilities and learning needed to remain engaged and productive. Copilot in Microsoft Viva Learning suggests curated learning collections and concise knowledge summaries tailored to specific roles or development needs—making it easier and more effortless for leaders to assist skill and train the workforce.

With Copilot in Microsoft Viva Topics, employees can use a conversational interface to learn more about vital topics in addition to see related topics and projects. Copilot in Answers helps users construct questions with the suitable specificity and completeness in addition to extracts the pertinent topics to assist categorize the query. Copilot in Answers also assists experts in constructing complete answers by citing and including the suitable references, resources, and experts.

Use data to measure and repeatedly improve what you are promoting with Viva Glint

Our research also suggests that probably the most successful organizations are those who embrace a model of continuous data-driven analytics and insights to drive improvements in organizational productivity and workforce engagement. Nevertheless, 75 percent of employees (and 80 percent of managers) think their company doesn’t solicit feedback often enough.5

We announced last 12 months that Glint would join the Viva family.6 Glint helps leading organizations measure and improve worker engagement to drive business outcomes. Today, we’re announcing Viva Glint will formally join the Viva Suite in July 2023. Moreover, we’re excited to share that Copilot will come to Viva Glint, helping to summarize and analyze 1000’s of worker comments and providing leaders with a fresh solution to explore feedback by asking questions through natural language. Further, Viva Glint will help leaders speed up and deepen organizational understanding by bringing together aggregated worker engagement data coupled with behavioral and collaboration data from Viva Insights and the Microsoft Graph.

Responsible AI

Similar to Microsoft 365 Copilot, Copilot in Viva is built on Microsoft’s comprehensive approach to Responsible AI. Copilot routinely inherits your organization’s security, compliance, and privacy policies for Microsoft 365, so you already know it’s enterprise-ready. Our work is guided by many years of research on AI, grounding and privacy-preserving machine learning in addition to our Responsible AI Standard and a core set of AI principles: fairness, reliability and safety, privacy and security, inclusiveness, transparency, and accountability.

Looking ahead at Copilot in Microsoft Viva

Copilot in Microsoft Viva will begin rolling out to customers later in 2023. You may take a have a look at our overview videos and enroll to remain informed about Copilot in Viva.

Viva Glint will start rolling out to customers in July 2023.

To learn more and start:

1Introducing Microsoft 365 Copilot—An entire recent solution to work, Colette Stallbaumer, Microsoft 365. March 16, 2023.

2Work Trend Index Special Report, Microsoft. 2023.

32023 Glint longitudinal study of three,005,848 employees at 226 public organizations listed on U.S. financial exchanges.

42023 State of Goal-Setting Report, a commissioned study conducted by Forrester Consulting on behalf of Microsoft, February 2023.

5Hybrid Work Is Just Work. Are We Doing It Right? Work Trend Index, Microsoft WorkLab. September 22, 2022.

6Glint Joining the Microsoft Viva Worker Experience Platform to Help People Be Happier and More Successful at Work, Justin Black, Glint. February 17, 2022.


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