This past quarter has put a highlight on advancements in generative AI, and the chances of its application to deliver pragmatic business outcomes. For organizations around the globe, there may be incredible opportunity to reinforce services while unlocking innovation and business value to assist shape the longer term of industry. The pace and scale of technological innovation happening today is unprecedented and breathes optimism right into a demanding economy. Those leveraging the Microsoft Cloud — essentially the most trusted, comprehensive and integrated cloud — are best positioned to reap the benefits of these advancements. As leaders look to embrace AI, it becomes more critical than ever to prioritize having a data-driven business, fortified with digital and cloud capabilities. This approach will help organizations leverage generative AI as an accelerant to transformation. From Rogers improving connectivity for Canadians through automation and AI to the Ministry of Education within the United Arab Emirates developing an AI tutor for college kids, the chances are each limitless and a part of today’s realities.
Modernizing manufacturing operations within the cloud to spice up efficiency, lower costs and increase security
Mercedes-Benz is leveraging conversational AI capabilities inside Azure OpenAI Service to deliver best-in-class customer support with Mercedes Virtual Assistant, while Austrian construction company Strabag is constructing a risk management solution that improves operational efficiency to avoid wasting time and reduce financial losses. Coca-Cola Hellenic Bottling Company is constant to scale its finance and provide chain operations on Azure while lowering enterprise applications costs. Australian-based Graintech estimates a 68% reduction in carbon emissions and reduced travel spending by utilizing HoloLens and Teams to enable distant work and collaboration. FUJIFILM built its Money Application service using Azure AI and Dynamics 365 to automate 20% of its manual invoicing processes. MAPEI is best engaging its customers with self-service tools while saving costs by consolidating its sales, customer support and marketing systems within the cloud. Belgian manufacturer Picanol Group is promoting tighter integrations between IT and operations by managing and securing its entire IT environment on the Microsoft Cloud. U.K.-based Kier Group is lowering infrastructure costs by consolidating its on-premises environment and migrating 90% of its server workloads to Azure. Krones is improving productivity and security for workers while protecting its globally distributed endpoints and over 6,400 patents by upgrading to Windows 11 Enterprise. Seeing a chance to embrace AI and IoT technology to mitigate supply chain disruptions, Liebherr-Components co-developed a turnkey security solution with Reycom AG using Defender for IoT.
Transforming retail experiences for consumers with AI and data-driven insights
To speed up product launches and enhance customer support, Unilever has adopted Azure as its primary cloud platform and develop into a cloud-only enterprise by partnering with Accenture and Microsoft in one in all the biggest cloud migrations in the buyer goods industry. Campari Group is leveraging Dynamics 365 Copilot capabilities to extend the impact of its marketing campaigns by creating more personalized content and deeper customer insights. To launch the biggest autonomous store chain in Europe, Żabka is creating frictionless customer journeys using AI-powered real-time computer vision technology from AiFi and Microsoft Cloud for Retail for store analytics and insights. Retailers like Canadian Tire and IFCO are leveraging Power BI to higher understand product performance and develop detailed forecasts for purchasers. Sakata is automating price updates to scale back cumbersome manual processes, leading to times savings of greater than 60%. In Ukraine, retail technology company IPLAND is applying automated machine learning to extend image recognition speed and data collection for consumer goods firms seeking to optimize their in-store product displays. Northern Tool + Equipment is providing intelligent customer experiences that guarantee faster and more reliable delivery times by working with real-time data inside Microsoft Supply Chain Center.
Reinventing financial services through cloud capabilities and co-innovation
To democratize access to financial services in Mexico, Finvero is utilizing cloud and AI solutions to supply simpler, friendlier and more agile experiences for users. Leveraging support from the Microsoft for Startups program, Australia-based Thriday is freeing up time for small business owners by simplifying administrative tasks and improving financial management solutions using AI and machine learning. At its Hack Day event, AustralianSuper co-created an answer with Microsoft to scale back its manual effort for onboarding advisers by 90% in only two weeks. India’s largest private-sector bank, HDFC Bank, is using the Microsoft Cloud to securely modernize its data landscape to scale information management and data analytics. In Israel, global solutions provider Sapiens has cut its time to market in half — reducing operational overhead by not less than 40% — by automating its development life cycle and delivery processes with Azure. In Brazil, ClearSale is combining advanced AI and human intelligence to make sure e-commerce purchases aren’t being made by scammers or hackers, and Cielo is making it easier to securely optimize access time for brand spanking new suppliers — reducing the onboarding time needed from 60 days to 2 hours or less.
Advancing sustainability progress across transportation and energy industries with data and automation
To assist organizations reduce water consumption and discover greenhouse gas emission savings, Ecolab has expanded its partnership with Microsoft, combining its digital platform capabilities with the Microsoft Cloud for Sustainability. Serving greater than 1.4 million passengers within the U.K., public transportation provider FirstGroup is supporting its sustainability goals and making it easier to collaborate and solve problems by centralizing the visibility and management of its hybrid and multicloud environments with Azure Arc. In Germany, rail transportation leader Deutsche Bahn is constructing upon its commitment to a cleaner transportation infrastructure for the country by utilizing Dynamics 365 to arrange, analyze and visualize its data with the assistance of partner proMX. Greece-based company Public Power Corporation cut carbon emissions by over 99% while reducing its total cost of ownership by 30% by integrating its data sources on Azure. To boost productivity for staff the world over, Norway-based Aker Solutions moved its global data center to the cloud and realized an estimated 40% reduction in CO2 emissions. To satisfy growing customer needs, German energy company EnBW automated its operations to make it possible to administer 10,000 renewable energy plants with only 20 employees.
Empowering skilled services firms with leading edge data and generative AI solutions
To attain its mission of saving 1 million lives yearly by 2030, Laerdal Medical is integrating is integrating Azure Speech Services into its training programs to create more immersive, real-life simulations between patients and providers. Amdocs is empowering service providers to enhance end-user experiences across all channels and applications with its Customer Engagement Platform that mixes best-in-class cloud, AI and telco technologies. ZS Associates is accelerating its recent project launches by 75% through higher access to collaboration and data tools using Azure and Microsoft 365. In Australia, KPMG is giving employees access to a proprietary version of ChatGPT inside Teams so employees can safely explore and use the technology to drive innovation, boost efficiencies and improve the people experience. EY has developed a generative AI chatbot to modernize payroll worker care that may answer complex questions. To scale the capability of its sales workforce and support more customers, supply chain solution and repair provider Dematic has cut its time to solution from eight weeks right down to sooner or later by running its customer data and design calculations on Azure. Hungary-based digital solutions provider BPiON is deploying and maintaining applications almost 10 times faster — allowing the cloud-native company to expand its operational infrastructure to 2 recent countries in lower than a day.
I imagine the one method to navigate uncertainty is thru continued and accelerated innovation, and Microsoft itself is not any exception. We now have been delivering AI solutions for purchasers successfully over the past several years using cognitive services, machine learning and digital twins. Moving forward, we are going to infuse generative AI capability into our consumer and business offerings to deliver copilot capability for all services that our customers know and love across the Microsoft Cloud. Moreover, we are going to work with our partners, start-ups, digital natives and our customers to enable them to leverage these same capabilities in their very own solutions. I’m excited to see what our customers will create with generative AI in partnership with us. Together, we are able to apply the world’s most advanced AI models to fulfill business imperatives responsibly, securely and with the boldness that may only be achieved with the Microsoft Cloud.